Helpful hints and suggestions to drive more revenue to your hotel / venue space
Ways to drive more revenue to your hotel / venue space.
Tag: Successful
Make your Event Planner your best friend?
How do you stand out, ensure your venue is seen in the best light and you win the business? Some useful advise and tips to make you the preferred person and venue
Shh… Don’t give away your availability
Think back to when you were on holiday – you are out walking along the beach front… looking for a nice restaurant to have dinner. You find two restaurants side-by-side. One that is very busy, lots of people dining, a nice buzz …but the second one is nearly empty, no apparent atmosphere. Which one will you choose? I know I would head straight for the busy one…. in my mind I will be thinking the food must be good, serving lots of diners. I too want to experience that hospitality. Continue reading
How to make your sales teams successful?
As hoteliers we understand the importance of customer service – all our front of house team members will have received lots of training on how to make our guests feel special whilst they are enjoying our hospitality. Have you thoroughly gone through customer service training with your sales teams? The teams who are the first port of call for our future guests, those who receive the telephone and email enquiries – the one’s who are back of house, but without their successes no-one would have a job to do! With Continue reading
Successful show-round preparation. Flip the provisional to confirmation.
As a Sales person within the events and hospitality sector, successful show-round preparation will convert the business. We all know that if your client is willing to site visit, they are nearly there to confirm their event. They have given up their valuable time to view your space/ service and now its about ensuring they love what they see, and confirm the event with you. The success starts with the preparation. BUILD a relationship before your client even arrives. Introduce yourself to your client on Linked In. This will ensure Continue reading